Castle Street Church, Tredegar Privacy Policy:

At Castle Street Church, Tredegar we are committed to protecting and
respecting your privacy. This policy explains when and why we collect personal
information about people who visit us (whether in person or online) how we use any information collected, the conditions in which we may disclose it to others and how we keep it secure. This document was last updated on 24/05/2024.

Who are We?

How Do We Collect Your Information?

When you join an activity which requires us to record contact information, you will be the ones telling us. We only accept personal data about you from someone else in exceptional circumstances, for example, you might be admitted to hospital and we accept details about your condition and hospital details from someone else. When you visit our website, your IP address is automatically captured by the software that tells us how many people have visited our site. However we never do anything with IP Address Data. When you email us we collect the data that you wish to share.

What Information Do We Collect From You?

What we have already indicated; personal information which might include your name, telephone number, address, email address, IP address and information regarding what
pages were accessed and when. If you attend a children’s activity, you will supply us with the name of the child in your care. When the child is 13 years of age, we will accept personal data directly from them.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.


Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How Is My Information Used?

Primarily to contact you and keep in touch, if desired. We review our data retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations, for example the collection of Gift Aid. We will only hold your personal information for as long as is necessary for the relevant activity or as long as legally required (in the case of Gift Aid, that period is seven years). Security precautions are in place to protect the loss, misuse or alteration of your personal information. Visitor comments left on our Website may be checked through an automated spam detection service.

How Long Do You Retain My Information?

If you leave a comment on our Website, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Who Has Access To Your Information?

Only those members of the church with whom you have contact, for example the Leaders of Castle Street Church and/or Leaders of Noah’s Ark Toddler’s Group who have access to attendee information in case we need to contact you in the event of an emergency. Members and regular worshippers share their contact details but we will always ask you if you wish to be included in the process. We will not sell or rent your information with third parties, nor will we share your information with third parties for marketing purposes. If there is ever the need to pass your information to a third party we will always ask your permission before doing so. As an example, we may know someone that could assist you with a personal or particular problem. We will ask you first if you wish us to speak to them on your behalf, or to give you their contact details.

How Can I Access Information You Hold About Me?

The accuracy of your information is important to us. If you change any of your contact details, please tell us. We will give you a copy of our Personal Details Form which holds the details of what we know. When you complete the form with the new details and hand it back to a Leader, your details will be updated immediately.

What Rights You Have Over Your Data

If you have left comments on our Website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Castle Street Church, Tredegar Safeguarding Policy:

We are currently reviewing and updating our Safeguarding Policy but will be sure to add this to our Website very soon. Thanks for your patience and understanding ❤️